Tuesday, June 11, 2019

Scheduling Manager at Luxury Wellness Studio

Erika Bloom

We’re a luxury fitness and wellness brand with a flagship on New York's Upper East Side looking for an experienced scheduling manager to help grow and maintain client’s wellness programs. 

Responsibilities Include:
Handling all phone and email correspondence.
Providing high-level in-person customer service.
Scheduling clients between all locations. 
Handling studio upkeep and maintaining aesthetics.
Creating and managing clients wellness programming.
Working in partnership with the scheduling coordinator and studio manager to retain clients through schedule changes. 
Focus on maximizing the schedule to meet daily numbers.

Strong attention to detail.
Passion for health and wellness.
Strong communication skills.
Proficient in conflict resolution.
Professional and polite phone and email etiquette.
Excellent at time management and prioritizing.
Proficient in Mindbody software.
Able to interact with a wide range of personalities.
A dedicated worker with ability to work a non-traditional schedule including at least one weekend day, 6:45am-1pm, and 1-8pm shift for an average of 32-36 hours a week. 

Resumes without scheduling/front desk management will not be considered.

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