Hurricane Ida Emergency Response Resources

Last updated 9.20.21 at 10:00 a.m.

Dance/NYC has compiled resources for individuals and organizations impacted by the storm, as well as disaster relief and responses from the federal government, New York State, and the City of New York. This list is not comprehensive, and Dance/NYC welcomes information about additional community resources and places to donate.

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National | New York City | New Jersey | Outside NYC | Disaster Preparedness

Hurricane Ida Dance Impact Survey

In the wake of Hurricane Ida, Dance/NYC is committed to advocating for the dance community, and, in particular, the segments of the dance field that have disproportionate access to resources. You can help Dance/NYC better assess and respond to the field’s disaster relief and recovery needs by completing the Hurricane Ida Dance Impact Survey. Both individual dance workers and organizations are strongly encouraged to complete the survey. Your input is valuable, and will be used by Dance/NYC to generate resources, guide policy, and inform public program development for dance makers and organizations in the metropolitan New York City area.

COMPLETE THE SURVEY - INDIVIDUALS

COMPLETE THE SURVEY - ORGANIZATIONS

National

News items

September 7: FEMA announces grants for NYC homeowners impacted by Ida
September 6: President Biden Approves Major Disaster Declaration for New Jersey
September 6: President Biden Approves Major Disaster Declaration for New York
September 2: FEMA Makes Changes to Individual Assistance Policies to Advance Equity for Disaster Survivors
September 2: FEMA releases Resources to Assist Your Recovery

Government

U.S. Government Response to Hurricane Ida
- Find Government Information or Services by Phone
  1-844-USA-GOV1 (1-844-872-4681)
Federal Emergency Management Agency (FEMA) | Hurricane Ida
- 1-800-621-3362
- TTY at 1-800-462-7585
- Find local FEMA assistance
  - New York
  - New Jersey
Apply for FEMA assistance
National service provider referral list
Urban Search & Rescue
Housing assistance
Transitional Housing Assistance - FEMA Evacuee Hotels
Assistance for Governments and Private Non-Profits After a Disaster
Help After a Disaster Brochures - available in 27 languages
Disaster Case Management Toolbox
Disaster Legal Services
1-800-621-3362 (also for 711 & VRS)
TTY 1-800-462-7585
If you use a relay service (a videophone, InnoCaption, CapTel, etc.), please provide your number assigned to that service. FEMA must be able to contact you. Be aware that phone calls from FEMA may appear to come from an unidentified number.
Disaster Unemployment Assistance
1-866-487-2365 or contact your local state unemployment insurance agency
Crisis Counseling Assistance and Training Program
- Apply for grants
- Disaster Distress Helpline or 1-800-985-5990
Volunteer and Donate
Small Business Administration (SBA) Recovery Hub
- 1-800-659-2955
  TTY/TDD: 1-800-877-8339)
- [email protected]
- Economic Injury Disaster Loans (EIDL)
- Apply online for disaster loan assistance
- SBA Disaster Loan Program FAQs
- Recovery Essentials
- Underserved Communities
- Small Busienss National Resource Guide (PDF)
- Guía de recursos para pequeños negocios - en español (PDF)
Center for Disease Control (CDC)
- Natural Disasters, Severe Weather, and COVID-19
- Emergency Resources for the Cancer Community
Disaster SNAP/Food Stamp Program

Emergency Assistance

Donations & Mutual Aid

Sadly, during the same devastating emergencies when so many people want to help, there always will be scammers seeking to take advantage, and your money. Before donating to an unfamiliar charity, check them out. One easy method: search Google with the name of the charity and the words "scam" or "fraud." You also can research them at one of the organizations that rate charities: The Better Business Bureau's Wise Giving Alliance, Charity Navigator, Guidestar, or CharityWatch. Great Nonprofits and Give Well have reviews of nonprofit groups and can help you see how much of your money goes directly to relief.

New York City

Government

New York Governor Kathy Hochul Directs State Agencies to Deploy Additional Assets Downstate to Assist Local Governments in Wake of Historic Storm and Flooding Event
FEMA - New York
- State and local level referrals
New York Office of Emergency Management
- Call 311 to report property damage
  212-639-9675 for Video Relay Service
  TTY: 212-504-4115
- Post-Tropical Cyclone Ida - Resources
- Damage Assessment Tool
- Basement Flooding and Cleaning Up After a Storm (PDF)
- Disaster Recovery Assistance
- Storm Recovery Information
- Flood Recovery Information
- Emergency Information Handbook (PDF)
- Twitter: @notifyNYC - emergency notifications
- Twitter: @nycemergencymgt - emergency preparedness information
Essential Resources for Hurricane Ida Relief - Brad Lander
The City is opening service centers to provide resources to New Yorkers affected by this emergency. The following locations will be open daily from 8 a.m. to 8 p.m.:
- Bronx
  P.S./M.S. 194: 2365 Waterbury Avenue
  Bronx, NY 10462
- Brooklyn (Red Hook)
  P.S. 15: 71 Sullivan Street
  Brooklyn, NY 11231
- Manhattan (lower Central Harlem)
  I.S. 88: 215 West 114th Street
  New York, NY 10026
- Queens
  M.S. 125: 4602 47th Avenue
  Woodside, NY 11377
- Staten Island
  I.S. 51: 80 Willowbrook Road
  Staten Island, NY 10302
NY Alert | Get notified during an emergency
NYC 311
- Twitter: @nyc311
File a water damage or loss claim with the City Comptroller's Office or download the PDF claim form.
Human Resources Administration ACCESS HRA website - emergency help with apartment expenses
The Department of Health and Mental Hygiene (DOHMH) - 24/7, confidential and multilingual crisis support services for those struggling with emotional distress or other mental health concerns
- 24 hour hotline: 888-NYC WELL (888-692-9355)
- Text "WELL" to 65173
- Disaster Distress Helpline (24/7 hotline): 1-800-985-5990. For Spanish, press 2.
- MS text "TalkWithUs" to 66746. For Spanish text "Hablamos" to 66746.
- Visit: disasterdistress.samhsa.gov
The Mayor's Office of Immigrant Affairs (MOIA) can help community members who have lost their identification cards obtain an IDNYC.
- Community members can submit immigration-related requests or ask questions by calling 212-788-7654 or by emailing [email protected]
  - Sandro Navarro - Queens Neighborhood Organizer
  - 646-427-6520
  - [email protected]
- NY-14 Virtual Town Hall with Congresswoman Alexandria Ocasio-Cortez: MOIA resources for immigrants impacted by Hurricane Ida (skip to 30:30)
- Individuals who do not qualify for federal assistance can still file a Water Damage or Loss Claim Form with the NYC Comptroller's Office, regardless of immigration status.
Get Food NYC - map of free food pantries and soup kitchens
New York District Office | The US Small Business Administration
- 212-264-4354
- Small Business Resource Guide Metro New York Edition 2020 (PDF)
NYC Small Business Services
- 888-SBS-4NYC (888-727-4692)
- Contact Business Services
- If you or others are facing immediate danger, please call 911.
- Determine whether you have access to your space, assess any damage and consider the following:
  - Will you be able to conduct business in the near-term?
  - Are your employees impacted and/or can they travel to the work site?
  - What insurance do you have, and do you have access to the records needed to file a claim?
- Carefully review the post-loss insurance tips below:
  - Immediately contact your insurance company or broker/agent.
  - Carefully read your insurance policy to understand what losses are covered.
  - Take photographs or a video of the damaged areas and assets to help with your claim.
  - Don’t remove any damaged property until the insurance adjuster has assessed the damage and made an official report.
  - Make only those repairs necessary to prevent any further damage; if you make permanent repairs unauthorized by the insurance company, they may not be covered.
  - Keep all receipts for repairs and temporary business expenses.
  - To help establish the value of your claim, prepare a detailed inventory of all damaged or destroyed property (item, quantity, date of purchase, cost at purchase, age, and estimated replacement cost), along with your pre-loss photographs.
  - Accompany the adjuster to point out damage during the inspection.
  - If the settlement offered by the insurance company seems unfair, contact the New York State Insurance Department by visiting www.dfs.ny.gov.
  - If the insurance company denies any part of your claim, get the denial in writing, and keep copies.
  - Always contact your insurance company and claims adjuster any time you find additional damage not previously reported.
- Consejos de seguros comerciales en español
Manhattan small businesses damaged by Hurricane Ida are eligible for Economic Injury Disaster Loans from the U.S. Small Business Administration. For help applying, visit the SBA’s Business Recovery Center (Medgar Evers College, 231 Crown St., Brooklyn), open daily from 8 am – 8 pm. For help with other Ida-related issues, visit the Manhattan Human Service Center (IS 88, 215 W. 114th St.). open for in-person assistance daily from 8 am – 8 pm. State and City agencies and nonprofits provide help with storm-related paperwork, food assistance referrals, and mental health services.
NYC Office of Nightlife
- Instagram: @nycnightlifegov
NYC Chamber of Commerce
- Local Chambers of Commerce:
  - Bronx: [email protected]
  - Brooklyn: [email protected]
  - Manhattan: [email protected]
  - Queens: [email protected]
  - Staten Island: [email protected]
The Animal Care Centers of NYC and ASPCA (American Society for the Prevention of Cruelty to Animals) offer veterinary/medical care for pet(s), short-term emergency boarding, surrender services, and pet supplies.
- ASPCA: Call 1-800-738-9437, Monday - Sunday, 8 a.m. to 12 a.m.
- ACC: For assistance with Lost & Found services, call 212-510-7107

New Jersey

Government

New Jersey Governor Phil Murphy Declares State of Emergency in Response to Tropical Storm Ida
FEMA - New Jersey
- State and local level referrals
Tropical Storm Ida Information and Resources | State of New Jersey
New Jersey Office of Emergency Management | ReadyNJ
- Hurricanes and Tropical Storm Preparedness Guide
- Hurricane Survival Guide (PDF)
- Public Assistance Program
  - 609-882-2000 x 3004 or [email protected]
- Community Emergency Response Teams (CERT)
  - CERT inquiries: 609-963-6900 ext. 6977 or [email protected]
  - County CERT Coordinator contact list
New Jersey District Office | The US Small Business Administration
- 973-645-2434
- Small Business Resource Guide New Jersey Edition 2020 (PDF)
New Jersey Business Action Center | Office of Small Business Advocacy
- Business Helpline 1-800-Jersey-7
New Jersey Department of Environmental Protection | Climate & Flood Resilience
New Jersey Animal Welfare and Humane Society

Utilities

Emergency Assistance

Community Food Bank of New Jersey
New Jersey Emergency Management Grants
- 609-882-2000 ext. 3013 or [email protected]

Resource Pages

Hurricane Ida Emergency Response Resources

Hurricane Ida Dance Impact Survey

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New York City

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New Jersey

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Outside NYC

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